Support
Every plan gets help. Bigger plans get it faster.
Setup, moving in and the weekly group office hours on Zoom are the same on every plan. A broken account goes to the front of the line on every plan. What changes is how fast we answer and how much time you get with us one on one.
Support hours are Monday to Friday, 9am to 5pm Central, US holidays off. Reply times are targets, not guarantees. One on ones are booked on our calendar, and one you do not use does not carry over.
Starter
How you reach usEmail
First reply, our targetWithin 1 business day
Zoom time with usWeekly group office hours
GrowthMost teams
How you reach usEmail
First reply, our targetSame business day
Zoom time with usOne 30 minute one on one a month
Scale
How you reach usEmail and text, first in line
First reply, our targetWithin a few business hours
Zoom time with usA 30 minute one on one any week you want one
Enterprise
How you reach usYour own person
First reply, our targetYour own person
Zoom time with usSet with your person
Hired a new VA?Bring them to your one on one. We train them on your real leads, not a demo.
A deal feels stuck?We look at your missed follow ups and stalled deals together, and you leave with a short list of what to fix.
Running a team?On Scale your team texts us too, and goes first in line, so a caller is not stuck waiting on email.
Our AI assistant answers calls and texts at (816) 540-1604 any time.