REI Pilot

Support

Questions? Ask any time.

Call or text (816) 540-1604 and our AI assistant answers right away, day or night. Or email support@goreipilot.com and Gabe answers himself.

Already a customer

Log in at app.goreipilot.com. Billing, usage and cancelling all live on your billing page inside the app.

How fast we answer

Every plan gets email help, full setup help, free move in and weekly group office hours on Zoom, and a broken account goes to the front of the line. Starter: email help. We aim to reply within 1 business day. Growth: email help, we aim to reply the same business day, plus a 30 minute one on one Zoom every month. Scale: priority email and text support, we aim to reply within a few business hours, plus a 30 minute one on one Zoom any week you want one. Enterprise: your own person who knows your business. Support hours are Monday to Friday, 9am to 5pm Central, US holidays off. Reply times are targets, not guarantees. One on ones are booked on our calendar, and one you do not use does not carry over. See support on each plan.

Thinking about it

Call or text (816) 540-1604, email us, or book a 20 minute walkthrough and we will show you the app on your own deals.

Moving from another CRM

We move your data in for you and it costs nothing. Contacts, deals, notes, tags and custom fields. Tell us what you are on today and we will tell you exactly what comes across.